PRIVACY POLICY, COOKIES AND TERMS AND CONDITIONS

 

PRIVACY

At Amangala Surf Co., we realize that as our client, you are entrusting us to ensure the personal information shared with us is kept private.

The privacy policy outlined below tells you how we may collect information when you use our website and related services. It also outlines how we keep your information safe. If you have any questions or concerns at all, please contact us or send us an email at info@amangalasurfco.com.

What information do we collect? How do we collect it?

When you contact us, we collect some personal information that is important for us to provide you with a proper response to your query.  In most cases your name, email address and phone number are collected; while optional information about your travel preferences may also be collected, based on what information you provide with us. We may also receive information from other tour companies or travel partners.

When you are with Amangala Surf Co., our staff and guides may take pictures of you and the group, which could be used in future advertising materials including videos, photo slideshows, brochures, print ads or audio recordings. As our client, you have agreed to these conditions upon signing our booking conditions to confirm your tour. If for any reason you want to opt-out of this inclusion, please contact us.

We use the information received to continuously improve your experience, and the experience of future clients. Feedback before, during and after your tour is essential in our efforts to provide the best experience possible.

ACCESS YOUR INFORMATION

If your contact details have changed, you can inform us of any changes by emailing us at info@amangalasurfco.com, you may also request, at any time, to see what personal details Amangala Surf Co. has on file for you.

THIRD PARTY DISCLOSURE

Amangala Surf Co. does not share, sell or provide your information to any other parties, partners or suppliers unless it is required for the operation of our tours; or if we are legally obligated to.

PRIVACY CONTACT

If you require further information on this privacy policy or our use of cookies, please contact us at any time.

COOKIES

We use cookies on our website to help us understand what parts of our website provide the best user experiences. Our website cookies enable us to know what type of computer or device you are using, but we cannot identify you personally. This information helps us improve the look and content of our website. You can always turn off cookies, or delete your cookies, in your web browser.

Your visit to our website may also be tracked by Google, which can enable us to provide targeted offers and content to you while you are online. If you would like to learn more, or prefer to opt-out of this Google service visit www.google.com/ads/preferences.

TERMS AND CONDITIONS

Please read before visiting our Website.

By using this site, the User agrees to the terms and conditions in force at the time of use.

These terms and conditions may be changed at any time and without warning. The User is therefore advised to consult the terms and conditions at each visit to the site.

This website, and all personal information collected from users of this site, is owned solely by "Amangala-Surf S.A.". In these Website Terms references to "Amangala Surf Co.", "we", "us", "our", are references to "Amangala-Surf S.A.".

Address:

Barrio El Eden

Calle Pikeros # 17

Puerto Ayora

Santa Cruz Island

Galapagos Islands

Ecuador

1. Data Use and Privacy

Amangala Surf Co. is committed to protecting Users’ online privacy and personal data. Any personal information communicated by the User following a request for information via the Site will be protected by Amangala Surf Co.

This information is required to respond to Users’ requests, to better know Users and to inform them about our products and services through a variety of media. This information is only used by Amangala Surf Co. and will not be transferred to any third parties, unless required for the fulfillment of a travel request, such as, but not limited to passing on names and passport details to an airline.

Users may therefore receive commercial offers or information from Amangala Surf Co. following their request for information. Regarding email messages, the User may at any time ask to be removed from our mailing list through the unsubscribe link featured on all our emails.

The User reserves the right to access, modify, rectify or remove any personal information at any time. He or she may exercise this right by sending an email to info@amangalasurfco.com.

2. Site use

No warranty to the User is provided concerning the following:

(a) The absence of anomalies, errors and bugs liable to affect navigation on the Site or the implementation of any functionality proposed on the Site, or even the use of software accessed on or through the Site

(b) The possibility of correcting anomalies, errors or bugs

(c) The absence of Site breakdowns or service interruptions

(d) The Site’s compatibility with specific materials or configurations

Amangala Surf Co. is in no way responsible for failures due to third-party software, regardless of whether these are incorporated into the Site or provided via the Site. Amangal Surf Co. is in no way responsible for any damage, direct or indirect and/or immaterial, foreseeable or unforeseeable (including loss of profits or opportunities) linked to the provision and/or use or the total or partial failure to use the Site functionalities, including the responsibility associated with any viruses likely to infect the User’s computer equipment.

In any case, the User acknowledges that he or she takes into account the characteristics and limitations of the Internet, and in particular its technical performance, the response time for consulting, requesting or transferring data and the risks linked to online security.

3. Authorization of Use of Information

By requesting services from Amangala Surf Co., you are authorizing Amangala Surf Co. to obtain your personal private information and/or to provide your personally identifiable information to those third parties that we deem necessary to provide you with the service that you have requested and to provide the type of information that we deem is required as an integral part of booking your tour and travel arrangements. By requesting services from us, you are certifying that all information that you provide to us will be accurate, complete and current and that you are not and have not knowingly provided us with any false information. Amangala Surf Co. takes your privacy seriously, however we are not responsible for, and cannot be held accountable for, the manner in which third parties handle or protect your personal information.

4. Hyperlinks to third party sites

The User can access third-party sites through hyperlinks present on the Site. Amangala Surf Co. cannot be held responsible for the information posted on third-party sites nor third party sites’ handling of Users’ personal data, which remains the sole responsibility of these sites. The inclusion of these links in no way indicates Amangala Surf Co.'s endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from such web sites.

5. Hyperlinks to this Site

Amangala Surf Co. does not authorize hyperlinks to its Site, regardless of the type of link, without prior written consent.

6. Intellectual property - copyright

This Site is the copyrighted property of Amangala Surf Co. This Site and the content provided on this Site may not be copied, reproduced, republished, uploaded, posted, modified, transmitted or distributed without the written permission of Amangala Surf Co., except that you may download, display and print one copy of the materials presented on this Site on a single computer for your personal, non-commercial use only. Unauthorized use of this Site and/or the materials contained on this Site may violate applicable copyright, trademark or other intellectual property laws or other laws. Photos on this site are under copyright of Amangala Surf Co.

In addition, the User may not by any means introduce any information that may modify or damage the Site’s content or presentation.

7. Responsibility

All information accessible via the Site is provided "as is". Amangala Surf Co. provides no explicit or implicit warranty and assumes no responsibility regarding the use of this information.

The User agrees not to transmit to the Site any information that may lead to civil or penal liability and agrees not to divulge via the Site any information which is illegal, libelous or against the public order.

8. Cookies

This site places a cookie in the User’s computer. A cookie does not enable Amangala Surf Co. to identify the User. As a general rule, it records information regarding User navigation (pages consulted, time and date of consultation, etc.) for each visit.

9. Purchasing

When you purchase products or services from this site, you are agreeing to the applicable rules and regulations (including refund and change penalties) and you must read them before continuing.

10. Passwords

You acknowledge and agree that you are solely responsible for maintaining the confidentiality of your information and passwords, and accept responsibility for all activities that occur under your account or password. Amangala Surf Co. takes no responsibility and assumes no liability for any content posted or submitted by you or any users of your account.

11. Indemnification

You agree to indemnify and hold Amangala Surf Co. and its affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of Your breach of this agreement or the documents it incorporates by reference, or Your violation of any law or the rights of a third party.

12. Entire Agreement

These Terms, together with the Amangala Surf Co. "Cookies Use", "Booking Terms & Conditions" and "Privacy Policy" statements constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site.